PRESS RELEASE McKenzie Scott Achieves New Customer Satisfaction Levels DALLAS, TX - Feb. 7, 2006 (SEND2PRESS NEWSWIRE) -- Robert Gerberg, President of McKenzie Scott (www.mckenziescott.com), the nation's leading provider of job search resources for those seeking over $50,000, today announced that the firm has achieved a new level of customer satisfaction. *(LOGO: Send2Press.com/mediaboom/logo-McKenzieScott_72dpi.jpg) "In a service business, many people say it's impossible to please every single person who uses your services," Gerberg said, "and they might be correct, but that won't stop us from targeting a 100% perfect customer satisfaction level. We're not there yet, but we keep getting closer to it. 2005 saw the fewest number of client complaints in the history of the firm, and all but a few of those were effectively resolved very quickly. In most cases people chose to continue working with us. Our client satisfaction level is now in the high 90s. "In most service businesses, any rate over 80% is considered acceptable, and over 90% is exceptional. Obviously, we set higher standards than the average, and we're proud of the fact that we're well on our way to meeting those standards. We sincerely believe we can achieve 100% customer satisfaction levels for all the different types of services we offer, including those that involve several thousand mail and electronic contacts for our clients. Is that practical? For most people, no. For McKenzie Scott, is it possible? We say yes. "What is the basis for our optimism? We are continually upgrading our capabilities in all areas -- writing superior creative materials, accessing the entire job market, distributing our clients' credentials, solving their liabilities, improving interview skills, following up with direction and encouragement from a team of professionals, and more. It's paying off." More information: http://www.mckenziescott.com # # # NEWS SOURCE: McKenzie Scott WEBSITE: www.mckenziescott.com MEDIA CONTACT(S): [ not for publication or the public ] Drue Pollan of McKenzie Scott +1-1-800-320-1277 pr@mcks.net http://thousandsof_clients_praise.mckenzie-scott.com -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Plain Text Copies of This Release: TXT: http://www.Send2Press.com/mediadrome/2006-02-0207-006.txt PDF: http://www.Send2Press.com/mediadrome/news_2006-02-0207-006.pdf -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Information from Send2Press Newswire may be redistributed in part or in whole by members of the media. Send2Press(R) is the originating wire service for this story. Copr. (c) Send2Press, a unit of Neotrope(R). All rights reserved. Do not stream graphics from our image archive, copy to your own Website. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Journalists - Choose Your News by Topic, RSS, weekly summary or full-text: http://www.Send2Press.com/journalists/ Anti-Spam Policy Note for this Archive Copy: if you have received spam email or faxes related to this news story, it did not come from us. View the email headers or fax number where the abuse originated. Send2Press NEVER sends news to the public or to businesses of any kind, only the working MEDIA. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- The original version of this release was issued on behalf of the above organization (the "news source"), who is solely responsible for accuracy of content, by Send2Press(R) Newswire, a unit of Neotrope(R). http://www.Send2Press.com February 2006 // B-NAB AGPK //