New Survey Provides Insights from Users of Over 100 Restaurant Point of Sale Systems

Over 1,500 Independent Restaurateurs Reveal Virtues and Shortcomings of Their Existing POS System

| From
independent restaurant operators

HOUSTON, Texas, Jan. 18, 2012 (SEND2PRESS NEWSWIRE) -- RestaurantOwner (, a membership website for independent restaurant operators, has released, on their website, the results of a detailed survey of their members' experiences with their current point of sale systems. Over 1,500 individual independent operators participated and provided detailed feedback on over 100 different POS systems.

Choosing a point of sale system is considered to be one of the most important decisions any restaurant operator makes. With the average cost of a POS system approaching the $20,000 mark, it's not only an expensive decision but one that affects ongoing restaurant operations in several crucial areas.

A POS system should be one of a restaurant's most important assets by providing cash and inventory controls, improved speed of service, better decision-making and even sales growth opportunities. This survey confirms that if properly chosen, a POS can potentially pay for itself in a matter of months. But conversely, selecting the wrong system or one from the wrong vendor can become a source of operational problems and ongoing frustration for the operator for years to come.

Survey results indicate a strong correlation between the operators' degree of overall satisfaction with their POS system and their relationship with the POS vendor.

"Operators that had good experiences with respect to vendor training and support, be it online or on site, generally reported they were pleased with their POS choice," said Joe Erickson, Vice President of

Survey questions captured operator responses regarding their POS system's ease-of-use, programmability and reliability. Participants also rated the quality of vendor training and ongoing support as well as common POS features such as reporting, timekeeping and inventory control.

In addition, many survey participants provided extensive comments about their experiences with the functional aspects of their POS system and the quality of the vendor training and support they received.

For more information on the Restaurant POS Survey results, go to .

Organization Website: .

News Source:
For more information regarding this press release, please visit:
Like, Share, Save this press release:
  TWEET   SHARE   G+   PIN IT   STUMBLE   LinkedIn   Instapaper   Buffer

The content of the above press release was provided by the “news source” ( or authorized agency, who is solely responsible for its accuracy. Send2Press® is the originating wire service for this story and content is Copr. © 2012 with newswire version Copr. © 2012 Send2Press (a service of Neotrope). All trademarks acknowledged.

Rights granted for reproduction by any legitimate news organization. However, if news is cloned/scraped verbatim, then original attribution must be maintained with link back to this page as “original syndication source.” Resale of this content for commercial purposes is prohibited without a license. Reproduction on any site selling a competitive service is also prohibited. Information is believed accurate, as provided by news source or authorized agency, however is not guaranteed, and you assume all risk for use of any information found herein/hereupon. This work is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License.
STORY READS for this single page only, as of Oct 23 2016:
[ count retired 8.4.16 ]

back to top
REFERENCES: independent restaurant operators, point of sale systems, Joe Erickson, RestaurantOwner, independent restaurant operators, point of sale systems, survey, hospitality industry, POS systems, reporting, timekeeping and inventory control, Houston Texas, news, press release from, Jan 18, 2012, Reports and Studies, Hospitality, Internet, Houston, Texas, New Survey Provides Insights from Users of Over 100 Restaurant Point of Sale Systems