NEW YORK, NY /Send2Press Newswire/ — FIRM, the world’s leading provider of online survey & reporting software, has announced $13.3 million in revenue for 2004, an increase of 37% from $9.7 million in 2003. FIRM’s EBITDA result was $1.2 million in 2004, compared with $67,000 in 2003.

“We are very pleased with the results for 2004. The growth continued as planned in the fourth quarter and enabled us again to deliver an increase in revenue of more than 37 percent for the year. Delivering such organic growth combined with a dramatic increase in the EBITDA result is of course very satisfactory,” says FIRM’s Chairman, Lars Ahlberg.

FIRM continues its positive development from 2003, when the growth was 40% compared with the previous year. The company has in recent years been one of the fastest growing companies in Europe. In Q4 of 2004, the EBITDA result was $1.2 million compared with $0.4 million in Q4 of 2003. Revenue in Q4 of 2004 was $4.8 million compared with $3.5 million in Q4 of 2003.

FIRM also expects the organic growth to continue in 2005.

“The 2004 growth was as planned and we have clear ambitions to continue our strong pattern in 2005. Deals with several large international and Scandinavian companies were signed in the last quarter of 2004. This is of course very inspiring and demonstrates our competitive edge,” says Lars Ahlberg.

FIRM’s revenue outside Scandinavia increased from 83 percent in 2003 to 86 percent in 2004. This trend is expected to continue in 2005.

“FIRM has become the world’s leading software company providing online survey and reporting solutions to Global 1000 companies and market research companies. The market for our products is global and in a strong growth pattern. Our technological leadership has enabled us to gain market share and this is something we will continue to do,” says Lars Ahlberg.

About Future Information Research Management Inc. (FIRM)

FIRM is the world’s leading provider of online survey & reporting software. The company’s state of the art Web-based software, Confirmit, is used for customer satisfaction surveys and employee satisfaction surveys as well as market research surveys. Results from these studies are instantly made available for key decision makers through Confirmit’s bespoken report platform, Reportal.

For further information regarding FIRM and Confirmit, please see www.confirmit.com

News issued by: Future Information Research Management Inc.

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Original Story ID: (64) :: 2005-01-0124-002

Original Keywords: Confirmit, Reportal, Future Information Research Management Inc., FIRM, CRM, Lars Ahlberg Future Information Research Management Inc.

News Source: Future Information Research Management Inc.