IRVINE, Calif. and GURGAON, India – September 22 (SEND2PRESS NEWSWIRE) — Equinox, an I-flex company, announces the opening of a new facility in Gurgaon, India in response to manage the existing and future business growth. Spread over 40,000 sq ft the state of art facility will house more than 750 employees and is specifically designed to handle the workflow for offshore processes.

Don Ganguly, CEO of Equinox says “The new facility will enable us to meet the growing demands of our clients and will further strengthen our commitment for best-in-class services through highly qualified work force, infrastructure and superior global connectivity.”

Equinox, established in 2002, was acquired by I-flex this summer and with good fiscal year; it became imperative to add new facility. Don Ganguly says “At Equinox relationships come first. That is why we have dedicated a specific team for all the business process needs that is virtually adjacent to client’s daily business operations.”

The facility is the first in India to have complete end to end Cisco IP Contact Center Enterprise solution with fully integrated multi-channel architecture. With a state of the art VoIP contact center solution that allows customers to seamlessly integrate inbound and outbound voice applications with Internet applications including real-time chat, Web collaboration and e-mail. Equinox stresses on compliance and strict adherence to modern information security and control policies, Equinox has firmly enforced the standards in accordance with BS7799 Security.

Don Ganguly says “Equinox, business process outsourcing is all about collaboration and end-to-end efficiency. So, instead of thinking offshore, think ‘3rd floor,’ because when you hire the Equinox team, geography becomes transparent since it will feel like they are right in the building next door.”

More information: Manu Tandon, Equinox Corporation, 949-794-1143, Manu.tandon @ equinoxco.com.

News issued by: Equinox Corporation

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Original Story ID: (822) :: 2005-09-0922-002

Original Keywords: Equinox Corporation, Gurgaon, India, I-flex, Don Ganguly, outsource, offshore, employ, facility, business growth, workflow Equinox Corporation

News Source: Equinox Corporation