SYNC Technologies Declares 2004 Project a Success – Completes Customer Service System for Detroit Water & Sewerage Dept.


DETROIT, MI /Send2Press Newswire/ — SYNC Technologies, Inc. declares 2004 a successful year with the completion of the new Customer Billing and Management System (CBMS). The system was cutover without incident for the nation’s third largest water utility, the Detroit Water & Sewerage Department (DWSD). The project not only replaced an antiquated legacy system, but also SYNC completed the implementation on schedule and on budget. DWSD had so much confidence in the SYNC Project Team that they launched the system on the busiest day of the month in 2004.