{"id":64135,"date":"2020-10-01T06:50:57","date_gmt":"2020-10-01T10:50:57","guid":{"rendered":"https:\/\/www.send2press.com\/wire\/?p=64135"},"modified":"2020-09-30T20:09:07","modified_gmt":"2020-10-01T00:09:07","slug":"aces-sees-surge-in-new-clients-through-q3-2020","status":"publish","type":"post","link":"https:\/\/www.send2press.com\/wire\/aces-sees-surge-in-new-clients-through-q3-2020\/","title":{"rendered":"ACES Sees Surge in New Clients Through Q3 2020"},"content":{"rendered":"

DENVER, Colo., Oct. 1, 2020 (SEND2PRESS NEWSWIRE) — ACES Quality Management<\/a>\u00a0(ACES), formerly known as ARMCO and the leading provider of enterprise quality management and control software for the financial services industry,\u00a0announced today that it has experienced substantial client growth in 2020, increasing its number of new clients by 15%. Since January, ACES has signed several top 25 lenders, including Thrive Mortgage,\u00a0Plains Commerce Bank, Strong Home Mortgage, LenderWorks and Fulton Bank, as well as\u00a0one of the nation\u2019s top fintech lenders.<\/p>\n

\"ACES<\/em><\/p>\n

\u201cACES\u2019 recent growth illustrates the ever-present need in the marketplace for quality control automation, one which was underscored by the COVID-19 pandemic, the resulting changes in remote workforces and the potential for loan quality issues stemming from the pandemic, such as early payment defaults,\u201d said ACES Quality Management CEO Trevor Gauthier. \u201cAs lenders moved to a remote work environment, the ability to securely and easily access technology to power their remote workforce became mission-critical, and thanks to the inherent design of our technology, ACES was prepared to meet that demand and enable lenders to transition their operations accordingly.\u201d<\/p>\n

\u201cWe choose ACES because it is the most flexible audit system in the market,\u201d said Amelia Moore, quality control manager at Strong Home Mortgage. \u201cWe wanted a true partner to help us automate our post-closing audit workflow, and we have found that with the\u00a0ACES Quality Management\u00a0team. ACES has a great reputation for client service and has truly exceeded our expectations.\u201d<\/p>\n

\u201cOur partnership with ACES has allowed us to innovate and streamline our quality management and control workflows,\u201d said Khanh Dang, senior vice president and director of consumer account management and credit operations at Fulton Bank. \u201cACES continues to be a trusted advisor in our quest for operational excellence.\u201d<\/p>\n

ACES\u2019 flagship product\u00a0ACES Quality Management and Control Software<\/a>™\u00a0provides lenders with a secure, flexible, web-based platform to manage pre-funding, post-closing and servicing audits, enabling organizations to continue processing and auditing loans even with employees working from home. Additionally, the reporting dashboard helps quality control executives better manage audit workflows to maintain productivity levels across a detached workforce. ACES is pre-built with over 60 audit types and thousands of managed questions to help lenders keep up with the rapid change in compliance from federal and state regulators, including temporary authorizations and guidance issued as a result of COVID-19.<\/p>\n

\u201cIn one way or another, COVID-19 will have a lasting impact on how mortgage lenders and financial institutions operate,\u201d Gauthier said. \u201cThough the catalyst for industry change was far from ideal, the renewed and accelerated emphasis on tech adoption to power a more digital lending environment will ultimately benefit both lenders and consumers, and ACES is proud to be amongst the group of industry vanguards leading this shift.\u201d<\/p>\n

About ACES Quality Management<\/strong><\/p>\n

ACES Quality Management, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation\u2019s most prominent lenders, servicers and financial institutions rely on ACES Audit Quality Management & Control Software™ to improve audit throughput and quality while controlling costs, including:<\/p>\n