![\"CSG](\"https:\/\/www.send2press.com\/wire\/images\/21-0106-csg-connected-solutions-696x522.jpg\")
<\/em><\/p>\n\u201cThis has been a long time coming for us,\u201d said Michael Pittman, CEO at CSG. \u201cOur customers have been asking us for an all-encompassing support and managed services offering and we are beyond proud to be able to offer these services.\u201d CSG will offer Managed Services and Support across all its major product categories including all mobile devices, routers, MDM, and OneTalk, Verizon\u2019s exclusive VOIP service.<\/p>\n
\u201cWe really took our time to make sure we got this right,\u201d commented James Munsey, COO at CSG. \u201cWe\u2019ve spent the last 18 months building out the offerings and then building a dedicated staff behind them. We\u2019ve brought on Justin Nuckols to lead the division and a team of seasoned support technicians behind him to offer every tier-level of service.\u201d<\/p>\n
The MSP\/Support offerings are based on monthly subscriptions varying in price depending on the hours of support desired (for example, subscribers can choose weekday business hours support or 24\/7 support) and the type of support needed. \u201cWe built something that is scalable as a customer grows,\u201d said Munsey. \u201cDifferent levels of service for different customer needs makes this extremely cost-effective for the customer. We can essentially become their outsourced IT department for these devices and services.\u201d<\/p>\n
CSG views the MSP offering as a gamechanger to both CSG and its customers. \u201cI cannot underscore what a big deal this is to the marketplace,\u201d said Pittman. \u201cWe are extremely proud of this product, the team behind it, and our ability now to offer true full lifecycle management of the devices and services we offer.\u201d<\/p>\n
Pittman went on to describe the demand behind managed services. \u201cMobility hardware is only becoming more complex and simultaneously more prevalent in the business community and 5G is going to see the use cases and efficiencies of these devices expand exponentially. So, with all of this in mind, companies need the support to ensure that their employees can use their devices to their fullest extent and to ensure that any problems are quickly resolved.\u201d<\/p>\n
\u201cTo us,\u201d Pittman concluded, \u201cthis is the icing on our cake and how we make sure that we are giving our customers everything they need to be successful.\u201d<\/p>\n
About Connected Solutions Group<\/strong><\/p>\n Connected Solutions Group, LLC (CSG) is a Richmond, Virginia-based leading VAR and wireless hardware deployment company. By bridging the wide gaps between development and deployment of M2M and IoT projects, CSG has created a true turnkey solution allowing customers to focus on building their applications while we design and implement cost-effective hardware to execute them efficiently. With services including MDM installation and support, custom programming, device staging and kitting, nationwide installation, and device activations, swaps and upgrades, CSG acts as the purchasing, fulfillment and installation team for our clients.<\/p>\n Learn more at https:\/\/connectedsolutionsgroup.com\/<\/a>.<\/p>\n
![https:\/\/www.Send2Press.com\/300dpi\/21-0203s2p-csg-logo-300dpi.jpg<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"RICHMOND, Va., Feb. 3, 2021 (SEND2PRESS NEWSWIRE) — Connected Solutions Group, LLC (CSG), a national leader in wireless hardware deployment and services, today announced that it has launched a full-scale managed services division. The MSP offerings, which are well over a year in the making, allow the company to offer its customers 24\/7\/365 support on hardware and services.<\/p>\n","protected":false},"author":8723,"featured_media":66909,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[258,12804,1,559,5,582,227],"tags":[11269,15275],"class_list":["post-68076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom-news","category-ap","category-business-news","category-products-news","category-technology-news","category-var-consulting-news","category-virginia-news","tag-managed-service-provider","tag-verizon-elite-var","has-post-title","has-post-date","no-post-category","no-post-tag","no-post-comment","has-post-author"],"acf":[],"views":6394,"_links":{"self":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/68076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/users\/8723"}],"replies":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/comments?post=68076"}],"version-history":[{"count":0,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/68076\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media\/66909"}],"wp:attachment":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media?parent=68076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/categories?post=68076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/tags?post=68076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}](\"https:\/\/www.Send2Press.com\/300dpi\/21-0203s2p-csg-logo-300dpi.jpg\"){kind=link}