{"id":82392,"date":"2022-06-07T07:00:25","date_gmt":"2022-06-07T11:00:25","guid":{"rendered":"https:\/\/www.send2press.com\/wire\/?p=82392"},"modified":"2022-06-06T18:01:30","modified_gmt":"2022-06-06T22:01:30","slug":"aces-quality-management-unveils-certified-aces-administrator-program-at-inaugural-aces-engage-event-in-colorado-springs","status":"publish","type":"post","link":"https:\/\/www.send2press.com\/wire\/aces-quality-management-unveils-certified-aces-administrator-program-at-inaugural-aces-engage-event-in-colorado-springs\/","title":{"rendered":"ACES Quality Management Unveils Certified ACES Administrator Program at Inaugural ACES ENGAGE Event in Colorado Springs"},"content":{"rendered":"

DENVER, Colo., June 7, 2022 (SEND2PRESS NEWSWIRE) — ACES Quality Management<\/a>\u00ae (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the launch of its Certified ACES Administrator (CAA) program<\/a> during its inaugural ACES ENGAGE event, held May 23-25, 2022 at the Broadmoor Hotel in Colorado Springs.<\/p>\n

\"ACES<\/em><\/p>\n

\u201cThe Certified ACES Administrator Program has been in the works for months, so it was particularly gratifying for us to unveil this to our dedicated ACES user base during our first ACES ENGAGE event,\u201d ACES Executive Vice President of Operations Sharon Reichhardt. \u201cOur customers are the core of everything we do, and this program was thoughtfully designed to provide ongoing integrity and value to ACES users.\u201d<\/p>\n

The CAA program equips administrators with the best practices, processes, workflows and troubleshooting expertise to guide internal teams on the highest and best use of the ACES platform. Upon completion of the CAA program, administrators will receive a digital certification badge and a digital certificate that includes date of certification and date of expiration to keep for personal records or professional use.<\/p>\n

In addition to the announcement regarding the CAA program, ACES ENGAGE attendees also heard from an array of industry experts. Mortgage Bankers Association economist Eddie Seiler, Fannie Mae\u2019s Senior Director of Loan Quality Duane Gilkison, Ballard Spahr attorney Richard Andreano and SWS Risk Advisory\u2019s Steve Spies addressed topics such as housing and consumer finance industry trends, the current economic outlook, quality control, fraud\/risk management and compliance.<\/p>\n

The event\u2019s keynote speaker Aron Ralston, the author of Between a Rock and a Hard Place and the basis for the feature film 127 Hours starring James Franco, shared his story of survival and what it taught him about overcoming life\u2019s challenges and struggles with the right mindset. Attendees also received an overview of the current ACES product roadmap and previews of upcoming features and functionality to be added later in the year.<\/p>\n

\u201cACES ENGAGE was a huge success, and we are thankful that so many of our users, prospects and partners could join us for this one-of-a-kind event,\u201d ACES CEO Trevor Gauthier said. \u201cWe are constantly looking for ways in which we can deliver more value to our customer base.\u00a0Given that our NPS score increased to 88 post-event, I feel confident that we delivered on that promise and look forward to delivering even more value at next year\u2019s ACES ENGAGE.\u201d<\/p>\n

ACES ENGAGE will return to The Broadmoor Hotel in Colorado Springs on May 17-19, 2023.<\/p>\n

About ACES Quality Management:<\/strong><\/p>\n

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation\u2019s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control\u00ae Software to improve audit throughput and quality while controlling costs, including:<\/p>\n