![\"Strive](\"https:\/\/www.send2press.com\/wire\/images\/22-0817-s2p-strivelogo-800x600.jpg\")
Image caption: Strive Well-Being Inc.<\/small><\/em><\/p>\n
Strive will work collaboratively with local community-based organizations to offer a trauma-informed and rider assistance solution. The program is part of Metro\u2019s plan to bring non-law enforcement representatives to improve the customer experience, reinforce public safety, and increase ridership on its transit system.<\/p>\n
This program is the first of its kind in the region, and will employ 300+ ambassadors from diverse L.A. County neighborhoods. Strive will provide ambassadors trained in unconscious bias identification, trauma-informed response, de-escalation, cultural\/situational awareness, customer service, disability awareness, and public safety.<\/p>\n
Friendly ambassadors will provide a high-quality customer service experience and orient passengers with general transit information such as directing customers and paying for fares. They will also work closely with community-based crisis intervention teams and be equipped to call dedicated personnel within Metro\u2019s public safety ecosystem.<\/p>\n
\u201cOur team is very excited to support the Los Angeles community with this innovative and forward-thinking initiative,\u201d said Amit Sangani, Strive Well-Being Inc. President. \u201cWe look forward to delivering a \u2018care-first\u2019 approach while improving the overall customer experience and reinforcing safety for public transportation in the region.\u201d<\/p>\n
\u201cOur top priority is to improve the customer experience- including making sure our riders feel safe,\u201d said Stephanie Wiggins, Metro CEO. \u201cIn the coming months, we expect customers will see a noticeable difference with our transit ambassadors in place. Once they deploy, transit ambassadors will greet riders and help our customers have positive interactions with our system.<\/p>\n
\u201cAmbassadors will also work closely with community-based crisis intervention teams and be able to call dedicated safety personnel when needed quickly. Thank you to the Metro Board of Directors for approving this new program; I look forward to its full deployment.\u201d<\/p>\n
About Strive:<\/strong><\/p>\n Strive Well-Being Inc. (Strive) is an authority in workplace wellness, community health, and outreach services. For 14+ years, Strive has supported every industry sector in the private and government segments. Headquartered in San Diego, California, with 200+ employees, Strive manages large and reputable client programs nationwide.<\/p>\n Learn more at: https:\/\/strive2bfit.com\/<\/a><\/p>\n
![https:\/\/www.Send2Press.com\/300dpi\/22-0817-s2p-strivelogo-300dpi.jpg<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"LOS ANGELES, Calif., Aug. 17, 2022 (SEND2PRESS NEWSWIRE) — The Los Angeles County Metropolitan Transportation Authority (Metro) approved a bold initiative to pioneer a multi-year transit ambassador program throughout its bus and rail system. Metro is contracting with Strive, a reputable and experienced wellness and community health partner, to implement and manage a diverse team of transit ambassadors.<\/p>\n","protected":false},"author":9398,"featured_media":84304,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48,755,12804,1,10,940,187,18474],"tags":[18471,18472,18473],"class_list":["post-84305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government-news","category-alliances-news","category-ap","category-business-news","category-california-news","category-local-govenment-news","category-los-angeles-news","category-public-transit","tag-la-metro","tag-los-angeles-county-metropolitan-transportation-authority","tag-public-transportation","has-post-title","has-post-date","no-post-category","no-post-tag","no-post-comment","has-post-author"],"acf":[],"views":3685,"_links":{"self":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/84305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/users\/9398"}],"replies":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/comments?post=84305"}],"version-history":[{"count":0,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/84305\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media\/84304"}],"wp:attachment":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media?parent=84305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/categories?post=84305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/tags?post=84305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}](\"https:\/\/www.Send2Press.com\/300dpi\/22-0817-s2p-strivelogo-300dpi.jpg\"){kind=link}