{"id":92345,"date":"2023-08-01T13:00:44","date_gmt":"2023-08-01T17:00:44","guid":{"rendered":"https:\/\/www.send2press.com\/wire\/?p=92345"},"modified":"2023-07-31T19:07:15","modified_gmt":"2023-07-31T23:07:15","slug":"housingwire-honors-trustengine-vice-president-rachel-cunningham-as-a-2023-women-of-influence","status":"publish","type":"post","link":"https:\/\/www.send2press.com\/wire\/housingwire-honors-trustengine-vice-president-rachel-cunningham-as-a-2023-women-of-influence\/","title":{"rendered":"HousingWire honors TrustEngine Vice President Rachel Cunningham as a 2023 Women of Influence"},"content":{"rendered":"

ELLICOTT CITY, Md., Aug. 1, 2023 (SEND2PRESS NEWSWIRE) — TrustEngine<\/a>™, a provider of data-driven homebuyer engagement and education solutions for lenders, today announced Vice President of Customer Success Rachel Cunningham has been named a HousingWire 2023 Women of Influence award honoree. The Women of Influence awards program recognizes the achievements of women who are shaping the U.S. housing economy.<\/p>\n

\"TrustEngine
Image Caption: TrustEngine Vice President Rachel Cunningham.<\/em><\/p>\n

Cunningham was recognized for making an outstanding impact on TrustEngine and its lender clients during her multi-year tenure leading customer success at the company. During the merger of Sales Boomerang and Mortgage Coach, now TrustEngine, Cunningham restructured customer success into three divisions to better serve clients under a unified brand. Her enhancements to the company\u2019s onboarding procedures greatly accelerated implementation timelines and her coaching of the customer success team to take on an advisory approach to account management led TrustEngine to exceed retention targets. Under Cunningham\u2019s leadership, TrustEngine has achieved a 98% customer satisfaction score.<\/p>\n

As interest rates began to rise, Cunningham took proactive measures to both support lenders through a steep drop in volume as well as prevent client churn. Guided by empathy, Cunningham consulted with clients to optimize their service plans for the new market. Also, with many clients undergoing mergers and acquisitions themselves, Cunningham developed special procedures to support unique contractual changes and onboarding scenarios.<\/p>\n

\u201cRachel has proven herself to be a highly adept leader who uplifts her team, organization and lenders at every turn,\u201d said TrustEngine CEO Richard Harris. \u201cI commend all that she has accomplished and her unwavering dedication to ensuring clients have the resources and know-how to build revenue with TrustEngine\u2019s tools, no matter the mortgage market.\u201d<\/p>\n

About TrustEngine:<\/strong><\/p>\n

More than 200 independent mortgage companies, credit unions, banks and brokers depend on TrustEngine\u2019s innovative solutions to unlock additional loan opportunities, increase conversion and strengthen customer loyalty through individualized, data-driven engagement and education. With Sales Boomerang\u2019s intelligent alerts, lenders always know when a past customer or prospect is ready and credit-qualified for a loan. Award-winning loan presentations from Mortgage Coach equip lenders to deliver a consultative home financing experience that encourages faster, more informed loan decisions. The TrustEngine Borrower Intelligence Platform (BIP) combines the best of both flagship products with world-class data analysis and segmentation, sophisticated probability and profitability modeling, intelligent loan pacing and routing, compelling borrower interactions, and ongoing performance evaluation and optimization. The result is a category-leading solution that enhances lenders\u2019 existing technology investments and puts data in the driver\u2019s seat of every customer engagement. For a closer look at how TrustEngine turns loan officers into trusted mortgage advisors, visit https:\/\/www.trustengine.com\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

ELLICOTT CITY, Md., Aug. 1, 2023 (SEND2PRESS NEWSWIRE) — TrustEngine™, a provider of data-driven homebuyer engagement and education solutions for lenders, today announced Vice President of Customer Success Rachel Cunningham has been named a HousingWire 2023 Women of Influence award honoree. The Women of Influence awards program recognizes the achievements of women who are shaping the U.S. housing economy.<\/p>\n","protected":false},"author":9525,"featured_media":92343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[426,67,1,39],"tags":[205,9160],"class_list":["post-92345","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maryland-news","category-awards-and-honors-news","category-business-news","category-mortgage-news","tag-depthpr","tag-women-of-influence","has-post-title","has-post-date","no-post-category","no-post-tag","no-post-comment","has-post-author"],"acf":[],"views":3436,"_links":{"self":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/92345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/users\/9525"}],"replies":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/comments?post=92345"}],"version-history":[{"count":0,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/posts\/92345\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media\/92343"}],"wp:attachment":[{"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/media?parent=92345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/categories?post=92345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.send2press.com\/wire\/wp-json\/wp\/v2\/tags?post=92345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}