• NOTE: You upload file(s) and schedule project after completing checkout/payment.
• Base word length limit for "Extended" plans is 475* words; and 800 words for "Standard" plans (*see help).

How to Order Step-by-Step

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1. Review the Requirements, Help and FAQs (see second gray tab above, in this box).
2. Choose/add services from the Service Categories (found on left side of page) to your "cart/basket." To view cart/basket (or start checkout), click the icon/image of a shopping cart at top-right of each page. Remember to add the "word length add-on" if you are ordering the Extended level plans, and your release is over the 400 word base length limit.
3. View cart/basket and start checkout; you will need to register on your first order. To use a coupon or promo code, you must be first logged-in to your account.
4. CHECKOUT (pay for services) using any major credit card (you may optionally use PayPal if desired). Services must be ordered online.
5. SUBMIT PROJECT: After completing checkout (payment), you choose options including push time, targeting, and upload press release (or writing project info) and image(s) on our News Information Form. A live person then reviews and confirms project (during normal business hours).

Important NOTE: If using a company/client credit card, the actual cardholder (name on card) and person placing order must sign and return copy of our Customer Agreement, agreeing in writing to our Terms of Service (TOS). This is not required if the card is in your own name.

Service Requirements, Help, and FAQs

These links will take you to our FAQs and Requirements page on the main part of our site (out of store):

Important: Requirements for press release content and add-ons — you MUST review this information prior to placing an order for our services.
Please review the above in-depth information prior to calling for assistance on these topics.

Payment Options

All services are pre-paid and ordered online using this secure Order Center. As a PCI DSS certified secure merchant we cannot accept phone or fax orders, for your protection. Send2Press is a service offering of Neotrope, a California company established in 1983.
  Verify our company information and security

Payment Methods Accepted:
We accept all major credit cards (American Express, Visa, MasterCard, and Discover) through our secure payment gateway.

You may optionally choose to pay with PayPal if you prefer which supports bank money transfers and eChecks. If you choose to use PayPal and pay with an eCheck this may take 3-5 days to clear before services can be provided.

Important Note for Agencies:
If you use a customer's credit card for payment, you must enter the card holder's billing and personal info in our system (create new account for card holder). You will also need to have the card holder provide a signed authorization for your use of their card.

You should always bill or charge your client directly, and then use your credit card for payment in our system. This keeps your client as yours, and you as our client. Using your client's card obviously makes your client our client, legally. (Note: if you don't accept credit cards, set-up a free business PayPal payment page, and collect CC payments from your client that way.)

When using a third-party credit card, both you as the agency, and your client as the payor, are both agreeing to be bound by our Terms and Conditions of Service (TOS), by submitting an order and project in our system.

  Using a Third Party Credit Card Requirements
  Download Third Party Card Authorization (PDF)

Important: it is YOUR responsibility to get the authorization form filled out by your client, not ours. All orders using a third party card will be held for approval from the card holder.

Coupons and Discount Codes:
Discount coupons (and "partner program" codes) no longer apply to add-on options, to services already discounted (on sale), Extended Plans, or to the new Online Posting Subscription ("all you can eat") plans. Non-profit discounts do not apply to any "Extended" distribution plans, unless expressly noted when code(s) provided. Existing customers cannot use the new customer discount code! Coupons may only be used once per customer, unless otherwise noted, and the system will manage this; Partner Codes do not have the limitation.

Note about coupon codes: If you have a discount coupon code, sponsor/partner code, or other promotional code, you must 1) log-in to your account (or create one) BEFORE entering code, then 2) enter code in the code box, and then 3) click "Apply Changes" button for the discount to be reflected in total. The system will also inform you if the coupon is expired, or doesn't apply to your purchase (coupons are always CASE SenSiTiVe). No credit will be issued or offered after checkout for mis-applied coupon code (not properly applied); if properly applied it will be shown in the revised sub-total. If you have lost your code, it cannot be provided by phone. See tutorial for examples.

  Click here to register (create account)
  Click here to view cart or checkout

How to Calculate Word Lengths

• All of our "Standard" level distribution plans have a base word length limit (how long the text can be in words) of 800 words.
• All of our U.S. "Extended" level distribution plans have a base word length limit of 475* words.

EVERYTHING in the text counts in the word length. This includes the headline, dateline (city, state, issue date), body of release, link(s) to image, and the media contact information. If you have MANY anchor links (links around words/phrases), please leave 10 words free to ensure all links will be visible. Use the "word count" feature built-in to ALL word processors (we use MS Word).

STANDARD LEVEL PLANS:
If your Standard level release is over 800 words, there is an upcharge for every 400 words or fraction over. The upcharge is $20 for each 400 words or fraction. Total length should not be more than 1,600 words, with 1,200 words the ideal maximum.

EXTENDED LEVEL PLANS:
If your Extended level release is over 475 words, there is an upcharge for every 100 words or fraction over 400 words; so, a 525 word release counts as 600 and would need (2) of the 100-words add-on option, and a 625 word release counts as 700 and would need (3) of the 100-words add-on option. (Specifically, the base word length limit for Extended Plans is 400 words for the PRN copy that goes out in addition to the Send2Press Newswire version.) The upcharge for each additional 100 words is $85.00 (this is PRN's fee, not ours! PRN raised the fee on 2.1.12).

Using Promotional Codes

USING COUPON CODES: if you have a discount coupon code, sponsor/partner code, or other promotional code, you must 1) log-in to your account (or create one), then 2) enter code in the code box on cart view/place order page, and then 3) click "Apply Changes" button for the discount to be reflected in total. Discount codes do NOT apply to "Extended" plans.

The system will also inform you if the coupon is expired, or doesn't apply to your purchase (coupons are always CASE SenSiTiVe). No credit will be issued or offered after checkout for mis-applied coupon code (not properly applied); if properly applied it will be shown in the revised sub-total. If you have lost your code, it cannot be provided by phone.

COUPON LIMITATIONS: Review the limitations and terms/expiration for any coupon code you may have as the use limitation will define what services can or cannot be discounted with any coupon code. Discount coupons never apply to combination packages already discounted, international distribution, or multi-packs already discounted. All services are offered subject to our Terms of Service (TOS) and are non-refundable.

HOW TO USE COUPON CODE - SIMPLE TUTORIAL: (animation, repeats)