Customer Testimonials

Since 1983 Neotrope® has delivered affordable and effective PR,
business marketing services and tech-savvy brand visibility solutions.

IMPORTANT NOTE: This page from our old 2013 version of website has not been updated in quite some time. We are working on all-new website but this was delayed due to relocating company in 2018, pandemic, death in family and other real world events.

Trustpilot Reviews

Starting Summer 2022, we began using Trustpilot as our main "review hub," although you can still find some reviews on our 25+ year old BBB page (link below). Moving forward the majority of our reviews will be on Trustpilot.

For some recent client testimonials, please see our BBB (Better Business Bureau) reviews page. Sadly, the BBB "retires" reviews after 3 years so the bulk of our positive customer feedback on our BBB page is no longer visible.


*Note: BBB Review link changed Aug. 10, 2019 as part of our move from Torrance CA (Los Angeles county) to Temecula, California (Riverside county).

Our Customers Say it Best
The following unsolicited customer testimonials have been sent to our Send2Press team over the past 15 years based on completed projects, and have been reproduced here by the kind permission of the noted companies and individuals.

What We Do
Send2Press®, a service of Neotrope®, delivers targeted press release distribution Direct-to-Editors™, professional press release writing, best-in-class “white hat” SEO, and syndication to online and social media.    Learn More

Explore Customer Comments by Date

Recent  (this page)   2008-12   2005-07   2000-04

Selected Recent Client Testimonials

NOTE: As with all public relations and marketing campaigns, individual results with any specific press release will vary, due to a wide range of factors outside the control of any newswire service, including Send2Press.

I just used Send2Press for the first time and now I'm a customer for life. They had fantastic communication and responded to me quickly. They even caught a few mistakes I made in my content and made some great suggestions. This was by far the best experience I've had with a PR service! 
Simon Anderson, Chief Foresight Officer; Venture Foresight, LLC ~ Sept. 2015

Send2Press is one the best wire services ever. I almost want to whisper that because I don't want to give away my trade secrets – lolol! Christopher Simmons offers personalized services; he writes fantastic headlines to give my press releases added spark, and my clients are always thrilled with the end results. My agency has been using Send2Press for more years than I can remember now and will continue to do so. So many wires make false promises but Send2Press delivers! 
Makeda Smith, Owner, Jazzmyne Public Relations ~ Feb. 2015

Thank you for your excellent service and best to all in your family owned business. Incredible coverage – that was money well spent on Send2Press, and a very effective way to publicize my book. You do an amazing job. I could not be happier. It is refreshing to deal with some nice people. Best to you in all of your endeavors. 
Michal Payne, Author of “The Remembered Self” ~ Oct. 2014

Following my recent Send2Press release, we got over 20,000 page reads (hits) over 3 days, when 250 to 500 reads typical for similar pages. Needless to say, I'm delighted! Have been using S2P for years. Consistent good results, always keeping up with tech and media trends, and improving. 
Dick Samson, Founder, EraNova Institute ~ Oct. 2014

Hi Chris! I just wanted to say THANK YOU for the awesome press release services! It's only been a few hours and I've already landed a radio interview!!! Awesome! 
Eric Shernell, President/Founder, Mr. Big Stuff's Stuffed Burger Restaurant ~ Sept. 2014

The Press Release, it's... it's... BEAUTIFUL -- Now I'm a Send2Press client for LIFE -- Thanks Chris! 
Adam McVay, President/Founder, Enviromax ~ Sept. 2014

I've used Vocus in the past and they delivered a lot of junk syndicated online postings, but Send2Press got us a lead story on news page of the top trade magazine in our industry. And the personal service was fantastic. 
Mike Forbes, Managing Director, Electric Compass ~ June 2014

DepthPR has relied exclusively on Send2Press to deliver effective multi-channel positioning for our clients' news since 2007. That said, Send2Press is so much more than our news distribution service, thanks to Chris Simmons' leadership, expertise, innovation and devotion to customer service. Send2Press not only adds rocket fuel to our client strategies, but their emphasis on quality supports our operation frequently, making us measurably better at what we do. What more can you ask? 
Kerri S. Milam, President, Depth Public Relations, LLC ~ June 2014

Send2Press is the best! Over the years, Chris has always been there to answer questions and help us get the most from our PR dollars. 
Dana Verrill ~ June 2014

Chris: Friend of mine was watching the local news on TV (WBOC out of Salisbury, Maryland) and they were talking about our new product, Vapshot. It was your PR that got them talking about us. 
Victor Wong, Vapshot, Inc. ~ June 2014

Just wanted to make a note of the masterful journalistic talent of Liisa. She really took my less than optimal submission and turned it into a written work of art. Great Job Liisa! Channel 7 NBC San Diego featured yours truly in an interview on the subject of drowning and how my invention applies. I have another interview scheduled with Channel 9 KUSI TV, also. Thanks Chris...this is an example of the fruit of our labor. Your company played a huge role in giving us the publicity that we needed to bring this human crisis to public attention. Send2Press works!!! 
George McKinney, Better Life Technologies Group, Inc. ~ April 2014

Send2Press Newswire has been an excellent resource for me and my clients. Chris and his staff are extremely attentive to their customers and always available to answer any questions to really ensure that I get the best value for my PR dollars. You have a very comprehensive list of services and if I'm not sure which is the best option, I can trust that you will educate me and you don't upsell me on what I don't need. 
Kelly Weppler Hernandez, WH & Associates, Marketing Strategists ~ March 2014

Thanks so much, Chris! I find you and your Send2Press service extremely reliable and affordable for my two little non-profits. I will confess, I tried a cheaper service for one concert, and came scrambling back, it was so unsatisfactory. Thank you for the targeted visibility boost on Facebook to N.Y. concert goers, too – that's fantastic. 
Joanne Lessner ~ Feb. 2014

Thanks again. When I had seen that the Sand USA beach project used Send2Press we decided to use your company again. We used your company about 8 years ago and got some decent media. Since then we wanted to try PR Web and BusinessWire, but did not receive the take-up rate compared to Send2Press. 
Anthony Bayss, Director, Smart Lid Systems ~ Jan. 2014

Hello Chris, thank you for providing such wonderful service. As always, I appreciate having you to work with on this. You are a great resource and definitely save me lots of time on doing media work. When I talk to others about the time it takes them to send out 100 or more news releases I'm so glad that I found you. I do think others should take advantage of your resource but they haven't put a cost to their time to really understand the advantages. 
Cheryl Zimny, CCAP, Community Development Manager,
Missouri Valley Community Action Agency (MVCAA) ~ Nov. 2013

Chris, I am very happy with your service. Your reports are the most detailed yet. Your utilization of regional news wires that feed Google has increased my presence with them. In the end I believe I may have exceeded 'Robert Louis Stevenson day' in visibility. At the last minute I decided to try something different. I found and was attracted to your targeting features at a reasonable price. When I uploaded, Chris was quick to help with suggestions which were greatly appreciated. Your after-launch reporting was outstanding. No pressure to sell me an annual subscription such as PR Web did. I am already planning my next release – and it goes to Send2Press. 
John Amrhein, Jr., President, New Maritima Press ~ Nov. 2013

Great job! I already got a call from CBS! Thanks. 
Jessica Wade Pfeffer, President, Jessica Wade Inc. ~ Aug. 2013

Dear Chris: Thank you – I was so lucky to find Send2Press and you! Your services made all the difference. I can't wait to see how this bumped the hangout's visibilty and what the attendence will be. I have been recommending news releases as an ongoing media presence we need to have and I was impressed by your excellent and comprehensive news media targeting. 
Mary Ford, Pillai Center For Mind Science ~ July 2013

Chris: Thank you so much, this is really exciting! Everyone is so impressed with your work, and it's actually kind of hilarious because [the client] overspent on a mass-email service which I was against, and they were in shock that this went out to tons more people, and was a fraction of the price. Now they're ALL about press releases and think it's this amazing new 'service' that has been invented. I had to explain that before social media and such, this WAS how marketing was done. Flyers, brochures, press releases...oh my! 
Maria I. Noboa, CHFI, Navigant Consulting ~ July 2013

Using Send2Press, I was able to successfully promote my books without any struggle at all and immensely profited both financially and sentimentally as I saw my search results on Google jump from 1,000 to 21,000 in no time, plus two local newspaper articles about me, and one online publication interview. Thank you very much for your kind support and dedicated teamwork. I will be back soon! 
Aaron Ozee, Author of “Celestial Inferno: Poems of Another Realm” ~ June 2013

Awesome Chris, you and Send2Press are great! I highly recommend your company to anyone who needs a push :-) Thank you and Liisa for all your help, you never cease to amaze me. Great coverage. Thank you. 
Richard Diamond, The Nile Baker Estate ~ May 2013

The team at Neotrope / Send2Press continue to be tremendous partners for our organization and our mission to fight hunger across North America. Their personal service, wealth of experience and overwhelming generosity have allowed us to reach new supporters and increase awareness to our cause. We can't thank them enough for their invaluable and continued support of our organization. 
Jason Taetsch, Move for Hunger ~ April 2013

Send2Press is a phenomenal partner. They are the only news wire we use and the only news wire you'll ever need. Full service and super good! 
Ryan Santangelo, SafetoSleep ~ April 2013

Probably the BEST newswire service I've ever used. Fast. Efficient. Accurate. And community-driven for the CLIENT. 
Andrew B. Clark, CreateWOWmarketing, LLC ~ April 2013

Great results, great placement. I am a return user. Thanks Chris! 
Anthony DiMaio, Anthem Communications ~ April 2013

Dear Chris, I would like to thank you for all the help you have given us through the process of publishing our press releases. Your responses were always immediate and at times carried out with a sense of humor, which I appreciate very much. It's nice to see a little humanity behind the excellent degree of professionalism and unparalleled diligence you also maintained. The level of service we have been provided with was simply unbelievable to say the least. Your very quick responses to all our questions really proved to be of immense help and comfort. Our news article was picked by Google, Yahoo! and many other highly ranked sources instantly – we are very pleased with the results. Thanks a million and keep up the good work! 
MarriageVisaHelp, Professional Consultancy ~ April 2013

Hi, Chris: BTW, I tried PR Web two weeks ago, and I like your service so much more. That's why I decided to send out a second press release. I liked your suggestions for improvements to the text, and changing the photo. Thanks again! 
Charlene Manning, Kief-Joshua Vineyards ~ April 2013

Liisa, WOW! Thank you so much. You totally captured the tenor of my show. Your press release made my morning. It's absolutely fantastic. I can't wait for other people to read it! Thank you again Liisa. You're a gifted and talented writer. I'm not ingratiating either. If I say it, I mean it. Wonderful job writing my press release. 
Moky Huynh, Stage Performer ~ March 2013

Chris, you're simply the best. I adore the level of attention you give every release to make certain it does what it's meant to do. My agency is small, but it's growing, and you'll be seeing more of me. Thank you most sincerely. 
Sherri L. McLendon, MA, Professional Moneta Marketing PR ~ Feb. 2013

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Clients 2008-12   2005-07   2000-04

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