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How to Contact Send2Press Newswire,
a service of Neotrope

This page provides information on how to contact us.


What We Do

Since 1983 Neotrope® has provided affordable targeted news dissemination Direct-to-Editors™, professional press release writing, and brand marketing services for small and medium businesses. We also pioneered the concept of “white hat” search optimization of press release content back in 1997. All of our staff are accredited public relations (PR) professionals and/or working journalists, and we are proud to be a 100% U.S.-based company. Send2Press is a service of Neotrope®, which was spun-off of the main company as a unique brand in 2000.

  Learn More About Us        Meet Our Staff

Contact Information

Thank you for your interest in Neotrope's Send2Press® Newswire services.

All Send2Press press release services are pre-paid, and ordered online in our Secure Order Center. Please review the information found from the navigation “Price List” and “Getting Started” links at top and side of this page prior to calling us for assistance.

For assistance regarding our services, please call:
Toll Free in U.S.:
(866) 473-5924
Local/direct number: (310) 373-4856 (California, USA)
Sorry: we do not use SKYPE.
Or, contact us by e-mail at: help @


Business Hours

Our normal business hours are 9 a.m. to 5 p.m. (PST/PDT), Monday through Friday. We are closed weekends and major U.S. holidays. If you call and get voicemail, we are likely helping others.

Pacific Time PST/PDT Mountain Time MST/MDT Central Time CST/CDT Eastern Time EST/EDT
9 a.m. to 5 p.m. 10 a.m. to 6 p.m. 11 a.m. to 7 p.m. 12 p.m. to 8 p.m.
Open Monday through Friday; Closed Weekends (Sat. and Sun.) and holidays.
Daylight Saving Time begins at 2 a.m. local time on the second Sunday in March. On the first Sunday in November areas on Daylight Saving Time return to Standard Time at 2 a.m. The names in each time zone change along with Daylight Saving Time. Eastern Standard Time (EST) becomes Eastern Daylight Time (EDT), and so forth. Arizona, Puerto Rico, Hawaii, U.S. Virgin Islands and American Samoa do not observe Daylight Saving Time.
 NOTE:  You may order and submit projects 24/7 365 days a year.

2015 U.S. Holiday Hours

Holiday Closed/Limited Hours
January 1:
New Years
Closed January 1 (Thursday).
Limited hours Dec. 31 and Jan. 2 (Friday): 9 a.m. to 12 p.m. PST.
May 25:
Memorial Day
Closed May 25 (Monday).
July 4:
Independence Day
Closed July 4 (Saturday).
Limited hours July 3 (Friday): 9 a.m. to 12 p.m. PST.
September 7:
Labor Day
Closed September 7 (Monday).
November 26:
Closed Nov. 26 (Thursday) and Nov. 27 (Friday).
Limited hours Nov. 25 (Wed.): 9 a.m. to 12 p.m. PST.
December 25:
Closed December 24 (Thursday) and December 25 (Friday).
December 31:
New Years Eve
Closed December 31 (Thursday) and January 1, 2016 (Friday).

Verify Our Company

Neotrope® is pretty easy to verify and validate as a legitimate business and not a “fly by night” dot-com. Established January 1983, we are celebrating our 32nd anniversary in 2015. “Send2Press” is a service of Neotrope, and not a distinct company.

From our Verify Our Company page, you can double check various things like our A+ Rating with the Better Business Bureau (BBB), Dun & Bradstreet (D&B) listing, secure shopping information for this site (SSL and PCI-DSS compliance), U.S. registered trademarks with the USPTO, and other business information.

Send2Press® and Neotrope® are U.S. registered trademarks. Neotrope is also a registered trademark in Europe.

Physical and Mailing Addresses

Neotrope® became a “virtual company” as of November 2002. We no longer have a meeting space for clients or walk-in office space. All Neotrope/Send2Press staff work from their own homes, connected via our web servers, LAN and internal secure e-mail systems.

 NOTE:  We do not accept payments or news releases by mail — all advertising, press kits or press releases sent to us by postal mail or other package delivery service will be recycled and ignored.

This information is offered to comply with various U.S. local, state and federal interstate commerce and e-commerce laws. Our media and secure e-commerce web servers are located in Texas, USA.

  • Permanent Mailing Address:
    Neotrope, PMB 822 PO Box 7000, Redondo Beach, CA 90277-8710, USA.
  • Physical Address:
    Neotrope, 4332 W. 230th St., Torrance, CA 90505, USA.
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How to Order Send2Press Services

Explore Service Plans: Review our press release writing and distribution service plans, pricing, and deliverables.
Review Requirements: Review our minimum content and photo requirements, deadlines and FAQs.
Order Services: In our secure order system, add desired service(s) to shopping cart and checkout.
Submit Project: After checkout (payment), upload file(s) on our simple project form and schedule.
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All text and creative on is Copr. © 1983-2016 by Neotrope® - all rights reserved. Reproduction in whole or in part without express written permission is prohibited. Information on this page was last updated October 01, 2015. All services are offered subject to our Terms of Service (TOS). [ID:016458:696]