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Article Editor: Christopher Laird Simmons
Muzak Names Vice President Client Relations
CHARLOTTE, NC - July 15, 2004 /Send2Press Newswire/ -- Muzak LLC (www.muzak.com) has named Mary Ann
Lusk vice president client services, overseeing the development and operations of the company's
recently expanded customer service organization.
Muzak has centralized all of its client services operations into their home office in Fort Mill, SC.
The company held a job fair last month to help fill more than a hundred new positions.
Lusk has more than 20 years of leadership experience in customer service and service delivery. She
has been responsible for designing and leading complex customer service organizations for such
companies as CNA Insurance, Ameritech Communications, MCI and Advanta.
"Mary Ann brings great experience and an impressive track record of results. As a company we're
focused on client-centricity, and she will help incorporate that philosophy into every aspect of our
business," said Muzak chief executive officer Lon Otremba.
"Muzak presents a great opportunity and an exciting challenge. With 70 years of success, a client
base of more than 350,000 and a company-wide commitment to the customer this is an exciting time to
join the company," said Lusk.
Muzak is the world's leading music, messaging and sound systems provider. Some of the biggest brands
in business work with Muzak to enhance their brand image. Headquartered near Charlotte, N.C., Muzak
serves more than 350,000 client locations through 200 sales and service sites. More than 100 million
people listen to Muzak every day.
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