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MCKENZIE SCOTT SATISFACTION GUARANTEE SETS NEW STANDARD IN CAREER FIELD
DENVER, CO - May 10, 2003 /Send2Press Newswire/ -- Tom Singleton, Senior Vice
President for McKenzie Scott, announced a new satisfaction guarantee that
McKenzie Scott has pioneered for their clients. Each year the firm serves
thousands of professionals and executives seeking new jobs. They provide a
technology-based service that makes available many one-of-a-kind resources that
can help people job hunt with more speed, ease, and convenience.
As part of its satisfaction guarantee, any retainers that the firm receives are completely protected. McKenzie Scott invests up to 40 hours developing a
marketing plan, several resumes, and a step-by-step action plan for each person
to develop suitable interviews. Then everything that they have developed is
presented in private consultation that takes place over 1 to 2 days. After that,
the firm strategically places their clients resumes and connects them to
openings, leads, and contacts in their geographic areas of interest. At all
times, each client has access to a 5-person team for support, from start to
As Singleton explains, here's how the satisfaction guarantee works. "Once a
client is accepted, the firm will undertake and present all of the work just
mentioned. As they go through their search," Singleton said, "each client has to
be fully satisfied with each stage of our work. To make sure that each client
feels that McKenzie Scott's work is a good as the firm said it would be, the
firm will offer a full refund if any phase of its work cannot be presented to
the client's satisfaction, along with a refund for any phases of the service
which have yet to be delivered.
Singleton said that McKenzie Scott is the first firm to offer consumers such a
fully protected satisfaction guarantee. He hopes that other firms, including the
largest firms in the outplacement industry who assist executives with their job
search, will follow suit and adopt this practice across the board with their
clients. McKenzie Scott is the nation's leading firm in providing technology and
team resources to assist professional, managerial, and executive job seekers.
Their services are described at www.mckenziescott.com.
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