FOR IMMEDIATE RELEASE
-------------------------- 
Of interest to editors and journalists covering: 
Software, Computing, Internet, Small to Medium Business (SME), NY Business


LIVEPCSUPPORT: LIVEREPAIR.COM'S NEW ONLINE TECHNICAL SUPPORT SERVICE FOR
SMALL AND MEDIUM-SIZED BUSINESSES

THORNWOOD, NY - (Send2Press Newswire) - Oct. 9, 2003 -- Small and
medium-sized businesses are now able to save thousands of dollars in
their IT maintenance budgets. LiveRepair.com has launched a new Web
service specially targeted at small and medium-sized enterprises (SMEs).
The service is located at www.livepcsupport.net.

Thousands of small and medium-sized companies have IT budgets that are
too small to meet the IT support needs of today's business. Staff
training and PC maintenance are expensive...

Understanding the concerns of small and medium-sized business owners and
managers, LivePCsupport created several packages that would cost clients
just pennies a day. In contrast to the TekOnline offerings, which are
designed for individual PC users, corporate helpdesks, and IT service
providers, LivePCsupport's products are intended for businesses which
need live support for two or dozens of PCs. Distributed companies that
have their PCs scattered across several locations - offices or homes of
telecommuting employees - will especially benefit from the new service.

One major advantage of LivePCsupport's offering is drastic savings when
ordering support for several computers. For example, live online
technical support for three computers will cost just US$20/PC per
quarter.

LivePCSupport services are based on TekDesk 3.51, LiveRepair.com's
world-class helpdesk environment. TekDesk 3.51 incorporates multi-tier
workflow model, distributed helpdesk locations, and permission-based
client-side software. TekDesk 3.51 is also available for licensing to
third-party operators.

"We know that small and medium-sized companies seek value in maintaining
their IT infrastructure. LivePCsupport is aimed at fulfilling special IT
needs of this group of our customers, all at an unbeatable price," says
Larry Sheremetyev, LiveRepair.com's Director of Business Development,
Marketing and Sales.

More information About LiveRepair.com can be found at:
http://www.liverepair.com.

LiveRepair.com, founded in 1999, provides cost-effective 24/7 PC
technical support and maintenance services online for individual users
and enterprises.  Combining the automated remote PC diagnostic software
created by LiveRepair.com with high-quality technical support from
seasoned computer support experts, LiveRepair.com offers round-the-clock
service at affordable prices.  LiveRepair.com pays special attention to
the needs of small office/home office users (SOHO), small- and
medium-sized enterprises (SMEs) - the segments traditionally underserved
by large companies.

Copyright (c) 2003 LiveRepair.com, Inc.  LiveRepair, LiveRepair.com,
TekDesk, TekLink, TekRemote, TekChek, and TekOnline are trademarks of
LiveRepair.com, Inc.  All other trademarks are property of their
respective owners.



		/ Press contact:
			Andrew Ignatov
			Marketing Manager
			of LiveRepair.com, Inc.
			Phone:	+1-415-831-1539
					+1-888-592-8843
			Email:	andrew.ignatov@liverepair.com	/

		


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