PRESS RELEASE Of interest to editors and journalists covering: Business/Retail, Food Service, Food Products, Restaurants and Hospitality Diedrich Coffee Selects Tibersoft IQ to Gain Better Visibility and Food Cost Control Across Locations TiberNet Network will Aggregate Distributor Data across 200 Domestic Units and Address Franchisee Food Chain Efficiency Needs WESTBOROUGH, MA - November 3, 2004 /Send2Press Newswire/ -- Tibersoft (www.tibersoft.com), the expert in foodservice supply chain cost control systems, announced today that Diedrich Coffee, Inc. of Irvine CA will implement the Tibersoft IQ solution. Being both a franchise and company-owned unit organization, Diedrich will gain greater visibility across their procurement spend and the needed insight to negotiate optimal supplier agreements. In addition, the IQ system, with its automated exception alerts, will aid Diedrich in monitoring price and item compliance across their 207 domestic locations. *(Logo: http://www.Send2Press.com/photoSP/tibersoft.jpg) "The Tibersoft implementation is part of Diedrich's master cost control plan to help purchasing negotiate better deals while insuring quality standards," remarked Carl Mount, VP of Purchasing and Manufacturing. "Better reporting and visibility across our supply chain is critical to our goals to improve the bottom line. It also aids us in helping our Franchisees achieve profitable economics at the unit level. In addition, Tibersoft had the best fit in terms of both technology and the analytics to make the data actionable. We also felt there was a really good match on the people side -- their eagerness to be a full partner in solving our problems was readily apparent." Tibersoft CEO, Keith Enstice, attributes Tibersoft's laser-beam focus on the foodservice industry as the key to their solution being the best fit for Diedrich's multiple cost control and reporting needs: "From the start," stated Enstice, "we knew we had the best solution tool set for Diedrich to achieve faster and more accurate data analysis, improved contract management and distributor to unit monitoring. Our mission is to have the best 'pipes and brains' in the business by offering full service food chain data management with easy-insight analytical capabilities." About Diedrich Coffee, Inc. With headquarters in Irvine, California, Diedrich Coffee specializes in sourcing, roasting and selling the world's highest quality coffees. The Company's three brands are Gloria Jean's, Diedrich Coffee and Coffee People. The Company's 482 retail outlets, the majority of which are franchised, are located in 34 states and 13 foreign countries. Diedrich Coffee also sells its coffees through more than 460 wholesale accounts, including office coffee service distributors, restaurants and specialty retailers, and via mail order and the Internet. About Tibersoft Corporation Tibersoft helps operators, distributors, and manufactures better understand their businesses and be more profitable. Coupled with Tibersoft team's extensive foodservice and technology expertise, the IQ solution meets the needs of large client enterprises in search of "right-data, right-time" information aggregation and control. Founded in 1996, The Company's clients include major institutional and hospitality foodservice organizations including ARAMARK, Au Bon Pain, Buffets, Inc., The Cheesecake Factory, Prime Restaurants, Travel Centers of America, Valley Services, Villa Enterprises and Wolfgang Puck. More information: http://www.tibersoft.com Media Contact: Charlotte Bogardus of Tibersoft Corporation +1-508-621-2352 cbogardus@tibersoft.com All trademarks acknowledged. # # # [ Source of news = Tibersoft Corporation ] Ref: http://www.send2press.com/2archive/2004/pr04-110301-tibersoft.txt http://www.send2press.com/2archivePDF/pr04-110301-tibersoft.pdf ----------------------------------------------------------------- *IMPORTANT NOTE TO MEDIA: to reach the organization releasing this news, please contact: cbogardus@tibersoft.com (media only) If used for publication, please send specimen copy. ----------------------------------------------------------------- P-B NOLK 0C / MA / Westborough, Massachusetts / English (lang=en) Copr. (c) 2004 Send2Press Newswire. This release was issued on behalf of the above organization, who is solely responsible for accuracy of content, by Send2Press(TM), a unit of Neotrope(R). http://www.Send2Press.com [www.PRnetwire.com] references: ----------- Coffee, restaurant, supply chain, technology, tibersoft, retail, hospitality, hotels, distribution, cafe, beverage, brew, kaffe