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Lutheran Healthcare Selects the Xpediator JRepository(TM), an Innovative Web-Based Tool That Automates Continuous JCAHO Readiness for the Healthcare Industry

Thu, 09 Jun 2005, 10:49:00 EDT

Edited by Christopher Simmons

SAN RAFAEL, Calif - June 9 (SEND2PRESS NEWSWIRE) -- Xpediate Consulting, LLC announces Lutheran HealthCare, a principal provider of community-focused health care for southwest Brooklyn and a major teaching affiliate of the State University of New York Health Science Center at Brooklyn, as one of their latest marquee clients in New York City. Lutheran HealthCare has selected Xpediate Consulting, LLC to implement one of the nation's first truly web-based JCAHO survey readiness and standard-based quality improvement solutions.

"JRepository(R) is an easy to use software package that organizes and manages our JCAHO readiness efforts. More importantly, it has been received by the 100 staff members that are using it. The system allows us to discover the diverse points of view on our compliance with all standards and EP's, and then it ensures the different opinions are reconciled through workgroup communication. Because this is an electronic environment, the need for meetings and phone calls is minimized," said Linda Glickman, Sr. Vice President of Quality of Lutheran Healthcare. "It helps us work more efficiently. This translates into the quality care that our community expects."

Quality Management leaders can run concurrent standard-based self-assessments, across facilities and departments. At the close of an assessment, JRepository(R) automatically generates corrective action plans for problem areas. Real-time reports progress and outcomes to show resources are applied in areas where a priority focus requires immediate attention.

"The 'big brother' capacity is unbelievable. As the system administrator, I can tell who is meeting their deadlines, and who isn't, by just generating a simple to do report," Glickman said.

Lutheran Healthcare, like many similar organizations today, needed a way to streamline their JCAHO compliance efforts and found in Xpediate Consulting, LLC an organization that could move them beyond paper-based compliance and seamlessly bring their entire organization into the compliance workflow.

Linda adds that, "The most exciting feature for me, however, is the Quality Management function. The software can be used to complete and document RCA's, develop risk reduction strategies and trend events by type. We have just begun that process and I am optimistic that it will be an invaluable asset to our Performance Improvement Program."

While quality of care improvement efforts are seemingly impeded by a never-ending series of regulatory changes, having detailed proof of proactive intervention meets a critical need to always be prepared for an unannounced site visit by JCAHO, State or Federal officials.



About Lutheran Healthcare

Lutheran HealthCare endeavors to bring the benefits of scientific research and academic medicine to the people of southwest Brooklyn. Lutheran HealthCare is an integrated health care delivery system that includes: Lutheran Medical Center, a 476-bed hospital; Lutheran Augustana Center for Extended Care and Rehabilitation, a 240-bed skilled nursing facility; Lutheran Family Health Centers, consisting of 10 neighborhood primary care sites, 12 community partnerships, 11 school health programs, and a diverse range of community-based programs that provide more than 600,000 medical and dental visits annually; Harbor Hill and Shore Hill Housing developments comprising more than 645 apartments; Community Care Organization, Inc., a licensed home health agency; Health Plus - a prepaid health plan for Medicaid recipients services in response to specific current needs within the community.

About Xpediate consulting, LLC

Xpediate Consulting, LLC is a consulting and product services organization managed by highly experienced and respected consulting executives. Xpediate services include: management, information technology, healthcare and human resource consulting; regulatory services; financial advisory services; business process outsourcing services; strategy; implementation assistance and e-health strategic services. www.xpd8llc.com

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