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Software News
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Edited for Send2Press by Carly Zander
Management Dynamics' Rate Explorer Selected by Engelhard to Improve Customer Service
Leading Exporter to Integrate Ocean Shipment Rates with J.D. Edwards Order Management System
EAST RUTHERFORD, NJ - February 17, 2004 /Send2Press Newswire/ -- Management Dynamics, Inc., the
market leader in price and contract management solutions for the ocean transportation industry,
today announced that Engelhard Corporation, one of the largest U.S. exporters, has selected Rate
Explorer® to manage its ocean service contracts and provide its customer service teams with fast,
accurate, bottom-line rates when building export orders.
Engelhard Corporation ships over 35,000 containers per year and needed to overcome the inherent
complexities of ocean pricing when building shipment costs into its export orders. Rate Explorer
will automate Engelhard's ocean contracts and will be used by international customer service
representatives as part of their existing J.D. Edwards order to delivery process. Using Web
Services, Rate Explorer's integration adapter will receive requests from the J.D. Edwards system
used by Engelhard and calculate a complete and accurate bottom line cost for each shipment
returning the charges to the order management system. Engelhard will also use Rate Explorer to
improve its audit productivity and reduce the time to resolve billing issues with its carriers.
"Rate Explorer will improve how we manage our ocean transportation and allow us to realize
targeted customer satisfaction gains in our export business as well as streamline the audit
process", said Ron Keegan, Director Global Logistics 'We evaluated the option of building our own
contract management system, but could not cost-effectively deliver a solution within our
aggressive timelines that matched the proven capability of Rate Explorer."
"Rate Explorer is a powerful contract management solution for both importers and exporters who are
looking for opportunities to improve their customer service and accurately manage their supply
chain costs" , said Albert Cooke, vice president sales of Management Dynamics. "We welcome
Engelhard Corporation to our growing list of shipper clients."
About Engelhard Corporation
Engelhard Corporation is a surface and materials science company that develops technologies to
help customers improve their products and processes. A Fortune 500 company, Engelhard is a world-
leading provider of technologies for environmental, process, appearance and performance
applications. For more information, visit Engelhard on the Internet at www.engelhard.com.
About Management Dynamics, Inc.
Headquartered in East Rutherford, New Jersey, Management Dynamics is the market leader in tariff
and contract management solutions for the ocean transportation industry. The company s flagship
product, Rate Explorer®, is a web-based solution that automates contracts to improve operations
and reduce costs for importers, exporters, transportation intermediaries, and carriers.
With the
industry's most accurate rating engine, Rate Explorer is used to calculate accurate bottom-line
charges prior to quoting or booking, identify and eliminate invoice errors, and improve back-
office productivity. Rate Explorer is the time-proven solution with over 6,000 users processing
8,000,000 transactions per month. For more information, please visit www.ManagementDynamics.com or
call (201) 935-8588.
Organization Website: www.ManagementDynamics.com
Source of News:
Management Dynamics, Inc.
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